Social Services Supervisor
DHHS is looking for an Eligibility Operations Supervisor who demonstrates excellent customer service skills, has a high personal standard of integrity, and is action oriented.
Strong time management, problem solving, written communication, and planning skills are essential.
The successful candidate will participate in and support a culture where employees are highly motivated, energetic, excited and enthusiastic working for DHHS.
Our Mission, Help youth live better lives through effective services, giving youth the chance to become law-abiding citizens is what drives our passion to make a difference.
The successful candidate will impact the lives of high-acuity youth while supporting our therapeutic, rehabilitative, and holistic approach to their care.
You have the passion, we have the opportunities - let's make a difference for Nebraskans!Hiring Rate:
Starting pay rate $25.
215 per hour.
We recognize that our employees bring tremendous value to the State of Nebraska and that their vital work helps fulfill our mission.
We support our staff by offering fantastic benefits, training and development opportunities for personal and professional growth, and a positive, team-oriented atmosphere.
See more details about our benefits here:
https:
//statejobs.
nebraska.
gov/index.
html#benefits /> The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging.
We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status, or genetics Job Duties o Monitoring performance and behavior o Accountability of team and direct reports o Coaching, and mentoring your team o Provide case consultation to teammates o Collect and analyze data from numerous reports o Track your team's performance o Conduct staff meetings o Navigate multiple computer systems o Resolve customer complaints Qualifications / Requirements Post high school coursework/training in:
social work; counseling/guidance; psychology; sociology; human development; mental health care; education; or closely related areas AND experience in a social service organization with responsibility for determining eligibility for public assistance and/or social services programs; case management; resource development; or related social service functions; experience in supervision and employee performance evaluation or program analysis/evaluation; or policy development.
PREFERRED:
Prefer 2 years of experience with Medicaid & Long-Term Care and some experience with supervision, training, or mentoring.
Work Schedule:
Monday - Friday 9:
30AM-6:
30PM CST Knowledge, Skills and Abilities Strong leadership o Professional communication o Able to engage your team o Welcoming and approachable to teammates o Ability to adapt to different personality types o Assist staff in achieving expectations o Flexible to prioritize daily tasks o Ability to multi-task o Monitor team's daily progress o Maintain, organize, and interpret data o Evaluate performance and recognize successes o Experience in improvement processes Recommended Skills Adaptability Case Management Communication Consulting Customer Service Data Analysis Estimated Salary: $20 to $28 per hour based on qualifications.
Strong time management, problem solving, written communication, and planning skills are essential.
The successful candidate will participate in and support a culture where employees are highly motivated, energetic, excited and enthusiastic working for DHHS.
Our Mission, Help youth live better lives through effective services, giving youth the chance to become law-abiding citizens is what drives our passion to make a difference.
The successful candidate will impact the lives of high-acuity youth while supporting our therapeutic, rehabilitative, and holistic approach to their care.
You have the passion, we have the opportunities - let's make a difference for Nebraskans!Hiring Rate:
Starting pay rate $25.
215 per hour.
We recognize that our employees bring tremendous value to the State of Nebraska and that their vital work helps fulfill our mission.
We support our staff by offering fantastic benefits, training and development opportunities for personal and professional growth, and a positive, team-oriented atmosphere.
See more details about our benefits here:
https:
//statejobs.
nebraska.
gov/index.
html#benefits /> The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging.
We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status, or genetics Job Duties o Monitoring performance and behavior o Accountability of team and direct reports o Coaching, and mentoring your team o Provide case consultation to teammates o Collect and analyze data from numerous reports o Track your team's performance o Conduct staff meetings o Navigate multiple computer systems o Resolve customer complaints Qualifications / Requirements Post high school coursework/training in:
social work; counseling/guidance; psychology; sociology; human development; mental health care; education; or closely related areas AND experience in a social service organization with responsibility for determining eligibility for public assistance and/or social services programs; case management; resource development; or related social service functions; experience in supervision and employee performance evaluation or program analysis/evaluation; or policy development.
PREFERRED:
Prefer 2 years of experience with Medicaid & Long-Term Care and some experience with supervision, training, or mentoring.
Work Schedule:
Monday - Friday 9:
30AM-6:
30PM CST Knowledge, Skills and Abilities Strong leadership o Professional communication o Able to engage your team o Welcoming and approachable to teammates o Ability to adapt to different personality types o Assist staff in achieving expectations o Flexible to prioritize daily tasks o Ability to multi-task o Monitor team's daily progress o Maintain, organize, and interpret data o Evaluate performance and recognize successes o Experience in improvement processes Recommended Skills Adaptability Case Management Communication Consulting Customer Service Data Analysis Estimated Salary: $20 to $28 per hour based on qualifications.
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